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LOBBY
& DRIVE
THRU 8:00 a.m. to 5:00 p.m. Monday - Friday |
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ADDRESS & PHONE
NUMBERS 900 Enterprise Drive P.O. Box 17005 Jonesboro, AR 72403-7005 Phone: (870) 336-1425 Fax: (870) 336-1427 TO REPORT LOST OR STOLEN VISA DEBIT/ATM CARDS After-Hours and Week-Ends Call Toll Free 1-800-528-2273 |
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Important Information about your Privacy |
BECAUSE YOUR TRUST IS SO IMPORTANT
Your trust is the cornerstone of our relationship. That is why we work so diligently to safeguard your privacy. The information that you provide us is kept in the strictest of confidence. We have no intentions of selling personal information about our customers to third-party businesses. We are proud to make that commitment to you, because your trust is the foundation of our business.
The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
We
, our, and us, when used in this notice, mean CrossCounty Bank. This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:• Our consumer customers who
have a continuing relationship by purchasing or holding
financial products or services such as a(n):
• Deposit account
• Loan account
• Safe deposit box
• Retail installment contract we hold and service
• All IRA accounts for which we act as custodian
• Former customers
We will tell you the sources
of the information we collect about you. We will tell you what measures we
take to secure that information.
We first define some terms.
Nonpublic personal information
means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.An
affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.A
nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party.”THE INFORMATION WE COLLECT
We collect information about you from the following sources:
• Information you give us on
applications or other forms
• Information about your transactions with us
• Information about your transactions with other parties
• Information from a consumer reporting agency
• Information we receive as a result of verifying customer information
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
YOUR INFORMATION AND AFFILIATES
We will not disclose your nonpublic personal information to affiliates.
YOUR INFORMATION AND OTHER PARTIES
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
INFORMATION ABOUT FORMER CUSTOMERS
We have the same policy about disclosing information about former customers as we do about current customers.
AUTHORIZED SHARING - OUTSIDE MARKETING SERVICES
We may disclose the following information to companies that perform marketing services on our behalf:
• Information you give us on
an application or other forms, such as
• Name
• Address
• Telephone number
We disclose the information listed above with companies that perform marketing services on our behalf. You do not have a right to opt out of the disclosure of this information. We may also disclose information about you to other outside marketing services as permitted by law.
Types of Businesses
Here are the types of businesses with whom we
may disclose information for outside marketing purposes:
• Service providers that perform marketing services for us, such as:
• Advertising Agency
AUTHORIZED SHARING - JOINT MARKETING
We may disclose the following information to other financial institutions with whom we have joint marketing agreements:
• Information about your transactions with
us, such as:
• Name
• Address
We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information.
State Limitations
AL, AK, CA, ID and VT - We will not share this information about customers who reside in Alabama, Alaska, California, Idaho or Vermont. MA, MS and NJ - We will not share any information derived from deposit relationships with us about customers who reside in Massachusetts, Mississippi or New Jersey. IL - We will not share this information about our customers who reside in Illinois with other parties.
Types of Businesses
We may disclose information pursuant to joint
marketing agreements to the following types of businesses:
• Financial service providers
